Privacy policy
Effective date:: 6 maart 2019
This policy applies to mobile apps, websites and web shops (hereinafter referred to as “Service”) operated by Entrya Technologies BVBA (hereinafter referred to as “us”, “we” or “our”).
This page contains information about our policies regarding the collection, use and disclosure of your personal data when you use our Service and the choices you have regarding that data.
We use your data to provide and improve the Service. When you use the Service, you consent to the collection and use of information in accordance with this policy. Unless otherwise provided in this privacy notice, the terminology used in this privacy notice has the same meaning as in our Terms and Conditions.
This page contains information about our policies regarding the collection, use and disclosure of your personal data when you use our Service and the choices you have regarding that data.
We use your data to provide and improve the Service. When you use the Service, you consent to the collection and use of information in accordance with this policy. Unless otherwise provided in this privacy notice, the terminology used in this privacy notice has the same meaning as in our Terms and Conditions.
DEFINITIONS
Service
Service means the mobile apps, websites and web shops operated by Entrya Technologies BVBA.
Usage Data
By usage data we mean automatically collected data generated by the use of the Service or of the infrastructure of the Service itself.
Usage Data
By usage data we mean automatically collected data generated through the use of the Service or of the infrastructure of the Service itself.
Cookies
Cookies are information files stored on your device (computer or mobile device).
Data controller
Data controller means the natural or legal person who (alone, jointly or in common with other persons) determines the purposes for which and the manner in which personal data are or will be processed.
For the purposes of this Privacy Notice, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processors (or Service Providers) means any natural or legal person who processes data on behalf of the Data Controller.
We may use the services of various Service Providers to process your data.
Data Subject (or User)
The Data Subject is any person using our Service who is the subject of Personal Data.
Service means the mobile apps, websites and web shops operated by Entrya Technologies BVBA.
Usage Data
By usage data we mean automatically collected data generated by the use of the Service or of the infrastructure of the Service itself.
Usage Data
By usage data we mean automatically collected data generated through the use of the Service or of the infrastructure of the Service itself.
Cookies
Cookies are information files stored on your device (computer or mobile device).
Data controller
Data controller means the natural or legal person who (alone, jointly or in common with other persons) determines the purposes for which and the manner in which personal data are or will be processed.
For the purposes of this Privacy Notice, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processors (or Service Providers) means any natural or legal person who processes data on behalf of the Data Controller.
We may use the services of various Service Providers to process your data.
Data Subject (or User)
The Data Subject is any person using our Service who is the subject of Personal Data.
DATA COLLECTION AND USE
We collect different types of data for various purposes in order to provide our Service to you and to improve it.
Types of data collected
Personal Data
When you use our Service, we may ask you to provide us with certain personally identifiable information that may be used to contact or identify you (“Personal Data”). This personally identifiable information may include but is not limited to:
When you use our Service, we may ask you to provide us with certain personally identifiable information that may be used to contact or identify you (“Personal Data”). This personally identifiable information may include but is not limited to:
- E-mail address
- Telephone number
- First and last name
- Address
- Cookies and Usage Data
- Usage Data
Usage Data
When you access the Service, we may collect certain data automatically, including, but not limited to, the device you use, your device’s unique ID, your device’s IP address, your operating system, the internet browser you use, the unique device ID and other diagnostic data (“Usage Data”).
When you access the Service, we may collect certain data automatically, including, but not limited to, the device you use, your device’s unique ID, your device’s IP address, your operating system, the internet browser you use, the unique device ID and other diagnostic data (“Usage Data”).
Location Data
We may use and store information about your location if you have given us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customise our Service.
You can enable or disable location services at any time when using our Service through your device settings.
Tracking cookie data
We use cookies and similar tracking technologies to track activity on our Service and we retain certain information.
Cookies are files containing a small amount of data that may contain an anonymous unique ID. Cookies are sent from a website to your browser and stored on your device. Other tracking technologies such as beacons, tags and scripts are also used to collect and track data and to improve and analyse our Service.
You can set your browser to refuse all cookies or to indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use all the features of our Service.
Examples of cookies we use:
- Session Cookies. We use Session Cookies to manage our Service.
- Preference Cookies. We use Preference Cookies to keep track of your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
Entrya Technologies BVBA uses the data collected for a variety of purposes:
- To provide and maintain our Service
- To notify you of changes to our Service
- To allow you to participate in the interactive features of our Service, if you so wish
- To provide support to our customers
- To collect analytics or valuable data that we can apply to improve our Service
- To monitor the use of our Service
- To detect, prevent and handle technical problems
- Automated user profiling, customer management, market research and direct mail mail.
The data provided may be passed on to Entrya’s contractual affiliates for these purposes.
LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE GENERAL PERSONAL DATA REGULATION (AVG)
If you are a resident of the European Economic Area (EEA), the legal basis of, Entrya Technologies BVBA for the collection and use of Personal Data described in this Privacy Statement depends on the Personal Data we collect and the specific context in which we collect it.
Entrya Technologies BVBA may use your Personal Data because:
Entrya Technologies BVBA may use your Personal Data because:
- We need to enter into a contract with you
- You have given us consent
- The processing is in our legitimate interest and is not overridden by your rights
- In order to process payments
- In compliance with the law
The data provided may be passed on to Entrya’s contractual affiliates for these purposes.
RETENTION OF DATA
Entrya Technologies BVBA only retains your Personal Data for as long as necessary for the purposes stated in this privacy statement. We retain and use your Personal Data to the extent necessary to comply with our legal obligations (e.g. if we are required to retain your data in compliance with applicable law), to resolve disputes and to enforce our legal agreements and policies.
Entrya Technologies BVBA also retains your Usage Data for internal analytical purposes. Usage Data is typically retained for a shorter period of time, unless such data is used to enhance security or improve the operation of our Service, or if we are required by law to retain such data for a longer period of time.
Entrya Technologies BVBA also retains your Usage Data for internal analytical purposes. Usage Data is typically retained for a shorter period of time, unless such data is used to enhance security or improve the operation of our Service, or if we are required by law to retain such data for a longer period of time.
TRANSFER OF DATA
Your data, including Personal Data, may be transferred to – and stored on – computers located outside your province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
Please note that if you are located outside the European Economic Area (EEA) and you provide data to us, we will transfer that data, including Personal Data, to the European Economic Area (EEA) and process it there.
Your consent to this Privacy Notice followed by your submission of such data indicates your consent to such transfer.
Entrya Technologies BVBA will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Statement and that your Personal Data is never transferred to any organisation or country without appropriate controls in place, including the security of your data and other personal data.
Please note that if you are located outside the European Economic Area (EEA) and you provide data to us, we will transfer that data, including Personal Data, to the European Economic Area (EEA) and process it there.
Your consent to this Privacy Notice followed by your submission of such data indicates your consent to such transfer.
Entrya Technologies BVBA will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Statement and that your Personal Data is never transferred to any organisation or country without appropriate controls in place, including the security of your data and other personal data.
DISCLOSURE OF DATA
Legal requirements
Entrya Technologies BVBA may disclose your Personal Data if it believes in good faith that such action is necessary:
- To comply with a legal obligation
- To protect and defend the rights and property of Entrya Technologies BVBA
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- As protection against legal liabilities
SECURITY OF DATA
The security of your data is important to us, but please remember that no method of transmission over the internet or electronic method of storage is 100% secure. While we strive to apply commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.
YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (AVG)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Entrya Technologies BVBA endeavours to take reasonable steps to provide you with the opportunity to correct, amend, delete or limit the use of your Personal Data.
If you would like to know what Personal Data we hold about you and wish to be removed from our systems please contact us.
In certain circumstances, you have the following data protection rights:
If you would like to know what Personal Data we hold about you and wish to be removed from our systems please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we hold about you. Where possible, you can access and update your Personal Data or request deletion directly in your account settings. If you cannot perform these actions yourself, please contact us for assistance.
- Right to correction. You have the right to have your information corrected if it is inaccurate or incomplete.
- The right to object. You have the right to object to the processing of your Personal Data.
- The right to restriction. You have the right to request that we restrict the processing of your Personal Data.
- The right to data portability. You have the right to receive a copy of the information we hold about you in a structured, machine-readable and commonly used format.
- The right to withdraw your consent. You also have the right to withdraw your consent at any time where Entrya Technologies BVBA processes your personal data on the basis of your consent.
Remember that we may ask you to verify your identity before responding to such requests.
You have the right to lodge a complaint with the Personal Data Authority regarding our collection and use of your Personal Data. For more information, please contact your local Personal Data Authority in the European Economic Area (EEA).
You have the right to lodge a complaint with the Personal Data Authority regarding our collection and use of your Personal Data. For more information, please contact your local Personal Data Authority in the European Economic Area (EEA).
SERVICE PROVIDERS
We may appoint external companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform services in connection with our Service or to assist us in analysing how our Service is used.
These third parties only have access to your Personal Data to perform these tasks on our behalf and they may not disclose it to others or use it for other purposes.
These third parties only have access to your Personal Data to perform these tasks on our behalf and they may not disclose it to others or use it for other purposes.
Analytics
We may use third-party Service Providers to track and analyse the use of our Service.
Google Analytics
Firebase
Payments
We may provide paid products and/or services as part of the Service. In that case, we use external services to process these payments (e.g. payment processors).
We will not retain or collect your credit card information. That information is provided directly to our third-party payment processors and their use of your personal data is governed by their privacy policy. These payment processors adhere to PCI-DSS standards as administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure handling of your payment data.
The payment processors we work with are:
We will not retain or collect your credit card information. That information is provided directly to our third-party payment processors and their use of your personal data is governed by their privacy policy. These payment processors adhere to PCI-DSS standards as administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure handling of your payment data.
The payment processors we work with are:
- Ingenico Payment Services
- Their privacy statement is available at https://ingenico.be/nl/privacy-policy
- Apple Store In-App Payments
- Their privacy statement is available at https://www.apple.com/legal/privacy/en-ww/
- Google Play In-App Payments
- Their privacy policy is available at https://www.google.com/policies/privacy/
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be taken to that third-party site. We strongly encourage you to verify this privacy statement of each site you visit.
We have no control over and accept no liability in relation to the content, privacy policies or practices of any third party sites or services.
We have no control over and accept no liability in relation to the content, privacy policies or practices of any third party sites or services.
PRIVACY OF CHILDREN
Our Service does not target individuals under the age of 18 (“Children”).
We never knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you determine that your child has provided us with personal data, please contact us. If you determine that we have collected personal data from children without parental control verification, we will take the necessary steps to delete that information from our servers.
We never knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you determine that your child has provided us with personal data, please contact us. If you determine that we have collected personal data from children without parental control verification, we will take the necessary steps to delete that information from our servers.
CHANGES TO THIS PRIVACY STATEMENT
We may update our privacy notice from time to time. We will notify you of any changes by posting a new privacy notice on this page.
We will notify you by email and/or a clear notice on our Service before the changes take effect, and we will update the “effective date” listed at the top of this privacy notice.
We encourage you to check this privacy notice regularly for any changes. Changes to this privacy notice will take effect at the time they are published on this page.
We will notify you by email and/or a clear notice on our Service before the changes take effect, and we will update the “effective date” listed at the top of this privacy notice.
We encourage you to check this privacy notice regularly for any changes. Changes to this privacy notice will take effect at the time they are published on this page.
CONTACT US
If you have any questions about this privacy statement, please contact us:
Entrya Technologies BVBA
Meerkensstraat 69
3650 Lanklaar (België)