Ordering & Payment

How do I order something at Entrya.com?

This is possible in only 4 easy steps!
Put an item in your 'Shopping cart' and go to 'Checkout'.
Next, you create a user account through 'Create account' and check both the items and quantities of your order as well as your personal account details.
After that, complete your order through ‘Pay'. The payment can be done through Bancontact, Maestro, Mastercard, Visa or iDEAL.

When will I receive my order?

Usually within 2 to 3 working days.

Can I still change my order that already has been placed?

This is not possible.
If you wish to add extra items, you need to create a new order.
For other desired changes, please contact us as soon as possible.
This can be done through the online 'Contact form'.

What payment options does Entrya.com offer?

After ordering, you can pay using the following payment methods:
Bancontact, Maestro, Mastercard, Visa or iDEAL.
We guarantee smooth and easy payment in a secure payment environment.

Where do I find specific product information?

All product info can be found on the product page. You can also download the manual and/or brochure through the downloads on this page.

Do the prices include VAT?

Our prices always include 21% VAT.
After payment of the order you will find a subdivision of the total amount in the 'Order overview'. This subdivision consists of the amount of the item on the one hand and the amount of VAT on the other.

I did not receive an order confirmation after completing my order, is this possible?

After each order you will automatically receive a confirmation email from us.
Check the spelling of your email address and the spam inbox of your email account.
If you still want to receive this confirmation email, please feel free to contact us.
This can be done through the online 'Contact form'.